Dear Jules Sr. and Jules Jr.,
I want to extend my sincere thanks for your professionalism. Your prices were fair. You were on time with delivery and installation. It was a pleasure to meet you. Most importantly, you kept your promises. I appreciate this from the people with whom I choose to conduct business.
Clearly, this was a job well done. You may quote the above to customers as well as give me as an enthusiastic reference.
I would like you to know that we will need more replacement windows in the near future. You will be my first call!
I'm writing to thank you so much for the excellent job your crew did siding my house last month. Every day I drive home to a brand new-looking house! Please tell the guys that their expertise will be much appreciated for years to come. Hopefully all my questions didn't nag them too much.
I wish you and your company an enjoyable and successful year.
I meant to write to you after you installed our new basement and garage windows to tell you how happy we are with the job that was done. As Charlie may have mentioned, we've had bad experiences with most of the contractors who've done work on the house in the past. Both the basement and garage where the windows were installed were spotless. We expected to have to do significant clean-up.
We are especially pleased with the picture and bay windows Bernard installed last month. He did a beautiful job with the installation and again there was no clean-up. There was not only no clean-up in the garage but it looks significantly better than it did before he started working. We should have straightened it up before he started to make it easier for him but we didn't. Instead of simply moving stuff out of the way he left the garage looking more orderly than it has since we moved in. He noticed a problem with a couple of our doors and as a favor to us did something to make them hang better - they both close easier and fit in the frames better.
Bernard is an excellent craftsman and extremely professional. We are so impressed with our experience with your company and with Bernard.
Please use us as references. We will recommend you highly to anyone who needs work done and will get the word out to people we know. At some point in the future we will want to replace the kitchen window over the sink and will call you. We will call you when we need anything done on the house.
Thank you again for your excellent work.